1. Information We Collect
We collect account details, contact information, location preferences, listing activity, ViewPass wallet activity, messages, inspection requests, uploaded media, documents, payment references, device signals, and admin activity needed to operate Copula Market.
2. How We Use Information
We use information to create accounts, verify emails, recommend listings, process payments, unlock property details, manage agent subscriptions, handle inspections, send notifications, support users, prevent fraud, and improve the platform.
3. Property Media And Scan Data
Uploaded photos, videos, 360 images, Copula Scan captures, floor plan data, and virtual tour media may be processed, watermarked, reviewed by admins, attached to listings, and shown publicly when approved.
4. Sharing And Providers
We may share limited information with payment gateways, email providers, hosting services, analytics tools, agents, hospitality partners, and support teams only where needed to deliver Copula services.
5. Security
Copula uses role-based access, encrypted sensitive settings where supported, audit trails, and operational controls to protect platform data. Users are responsible for keeping their own passwords and devices secure.
6. Your Choices
You can update your profile, notification preferences, listing alerts, saved listings, and account settings from your dashboard. You may contact support for account, privacy, or data correction requests.
7. Policy Updates
When this policy changes, existing users and agents may be asked to accept the new version before continuing.